Chatwoot CE (Community Edition) Plugin

Take Full Control of Who Sees What in Chatwoot CE

Stop giving everyone full access. Define granular roles, control every permission, and scale your support team with confidence — without chaos.

Buy Now — Starting at $199/year

One-time payment  ·  Valid for 1 year  ·  Volume discounts available

No recurring billing surprises
All features included
Works on self-hosted Chatwoot CE
Built for Modern Support Teams
Designed for Scale and Control
Trusted by SaaS Teams Worldwide
Premium Plugin Quality
Features

Every permission your team needs. Nothing they don't.

Six powerful permission types — combinable into unlimited custom roles for any team structure.

Unassigned & Own Conversations

Grant agents access only to unassigned queues or their own conversations. No more peeking at what isn't theirs.

Participating Conversations

Allow team members to see only conversations they're part of — perfect for collaborative but focused workflows.

Contacts Management

Full control over who can view, create, edit, or delete contacts. Keep your customer data locked down.

Reports Visibility

Decide who sees performance data. Empower managers with full reports while keeping agents focused.

Knowledge Base Management

Control who can read, write, or publish articles. Protect your internal documentation from unauthorized edits.

Compose Custom Roles

Mix and match any combination of permissions to build roles that fit your exact team structure. No compromise.

Role Editor

A role editor that's actually intuitive

Create and update roles in seconds. Toggle permissions on or off — no code, no migrations.

Custom Roles
Support Agent
3 permissions
Team Lead
5 permissions
Read-Only Analyst
2 permissions
KB Editor
4 permissions
Support Agent
3 of 8 permissions active
Unassigned Conversations
Own Conversations
Participating Conversations
Contacts — View
Contacts — Edit
Reports — Full Access
Knowledge Base — Publish
Knowledge Base — Edit
Why It Matters

Access control isn't a nice-to-have. It's infrastructure.

🚫

Eliminate Team Chaos

When every agent can see everything, noise takes over. Wrong assignments, sensitive data exposure, and confusion become the norm. RBAC puts clean boundaries in place so your team works without friction.

🔒

Strengthen Your Security Posture

Principle of least privilege isn't just a best practice — it's a requirement for any serious operation. Ensure each team member only accesses what they need, reducing your attack surface and compliance risk.

📈

Scale Without Rewiring Everything

As your team grows, access management becomes exponentially harder. With custom roles, onboarding a new agent is a single role assignment — not a 30-minute permission review.

Stop Overpaying for Features You Don't Need

Why pay for the full Enterprise plan if you only need advanced roles and permissions?

Chatwoot Enterprise

$99/ agent / month

10 agents = $990/month

1 year = $11,880

Includes many features you may never use.

Save over 98% compared to Chatwoot Enterprise

If your only need is advanced access control, upgrading to Enterprise is unnecessary. This plugin gives you exactly what you need — without the overhead.

No per-agent pricing
No forced upgrades
No unnecessary features
Just pure RBAC control
Get RBAC for $199/year

Built for teams that don't want to waste thousands on unused features

Pricing

Straightforward pricing. No surprises.

One-time payment per account, valid for 1 year. Volume discounts applied automatically at checkout.

Starter

$199per account / year

Perfect for a single Chatwoot CE workspace.

  • Full RBAC plugin access
  • All 6 permission types
  • Unlimited custom roles
  • Unlimited users
  • Email support
  • 1-year license per account
Buy Starter Plan

Scale

Save 30%
$139per account / year

For 10+ accounts. Best value.

  • Full RBAC plugin access
  • All 6 permission types
  • Unlimited custom roles
  • Unlimited users
  • Email support
  • 1-year license per account
Buy Scale Plan

Volume discounts applied automatically at checkout  ·  All plans include full plugin access

Save up to 30% as your team grows

Your team is growing. Your access control should too.

Don't let a permission gap become a support team disaster. Install the RBAC plugin today and bring order, security, and scalability to your Chatwoot CE workspace.

Buy Now — Starting at $199/year

One-time payment  ·  Valid for 1 year  ·  Volume discounts available